Communications are vital for retail stores that depend on connectivity, customer service and efficiency to drive profits. At Cady Business Technologies, we offer reliable and secure telecommunications solutions that help retailers nurture customer relationships and bolster productivity.
Cady offers a cloud solution that is specifically designed for the Retail environment. It is easy to implement in multiple locations and offers some very unique features. One example is a product called “x-hoppers” – which provides a QR code for all products allowing the customer to get an instant product description or the option of a button to reach an associate immediately. It is designed to reduce the need for an associate while giving access to one if needed. This solution has the ability to greatly improve the overall shopping experience while helping to reduce unnecessary interaction with staff.
“It’s the service and the people that work there. They’ve taken care of us. Some of the primary technicians have been with us from the beginning. They know our system and if and when we ever have a problem, we’re roughly an hour away from Eau Claire,” he says. “I don’t believe we’ve ever waited more than a couple hours and they have service people down here if we have an outage or another problem. A lot of times, they can fix it over the phone. Believe me, I get a lot better service with TSI (AKA Cady) than I did with the phone line carrier.”
– Owner at Scholze Ace Home Center, Dan Scholze