Telecom Careers
Why work at Cady Business Technologies?
Don’t just find a job when you could have a telecommunications career with a trusted Minnesota phone system solutions company.
So you love cloud phone systems? Perhaps still love PBX? Or do you simply want to get into the technology sector?
Cady Business Technologies wants you to love what you do, feel respected, trusted, and be rewarded for your knowledge and experience. Cady Business Technology is a place where your IT career in sales, tech, or customer service will truly begin. Let’s get together and discuss today.
Common Telecom IT Careers
B-to-B Software as a Service (SaaS) Sales Specialists
Phone System Engineer
Phone System Help Desk
Telephony Customer Service
IT Project Management
Customer Relationship Managers
The culture at Cady is built on our shared core values – Hard Work, Critical Thinking, Doing the Right Thing, Teamwork, Having Fun, and Constant Improvement. We work together and make decisions for the greater good – with open, honest, and respectful communication. We come to the table with ideas, recommendations, and solutions – instead of sitting back and waiting for others to raise an issue or fix a problem for us. We continually strive to improve, learn, and grow by asking questions, seeking knowledge, and stretching beyond our comfort zone.
We hire, fire, review, reward, and recognize our teammates based on these characteristics, so it’s important that you share these values in order to be part of our team.
Current Openings
Level 1 Technician – Eau Claire, WI
Do you want to be part of our growing business and work with a great team of telecom professionals on a wide range of hosted and on-premise product solutions? Do you want to expand your skill set and broaden your technical expertise? If yes, please read on.
As a Technician you will have the opportunity to solve problems, take care of our customers technical needs and expand your skill set and relationships. In this position you will be part of a close knit, knowledgeable team with the potential for continued career development.
Our ideal candidate is a confident problem solver, uses critical thinking and is a team player who can follow process, and do the right thing. We are looking for an individual who enjoys continued improvement and learning in a supportive environment.
Telecommunications Business Development Specialist
Cady Business Technologies is a leading telecommunications company in the upper Midwest headquartered in Plymouth, MN. Cady Business Technologies provides organizations of all sizes a full suite of on-premise and hosted voice phone service solutions to fit clients business needs. We are experts in telecommunications, with over 200 years of combined telecommunications experience with the ability to support our clients at every level with our always-available, skilled, and professional support team providing personalized customer support.
This Sales Role is responsible for generating sales of hardware, software, professional services, managed voice services and hosted voice services. The Telecommunication Business Development Specialist must be able to understand and articulate the business advantages that Cady BT products and services provide to the target markets and be able to articulate those advantages to senior business executives and IT professionals. In addition, understand and anticipate upcoming business needs and processes and be able to craft our solutions to incorporate those needs.
You should possess ability to write routine reports and correspondence, speak effectively before groups of customers, solve practical problems and interpret a variety of instructions.
Essential Duties may include:
Installing new systems with direction from Lead Engineer or Level 2 Technicians.
Support quarterly projects.
Travel to company sites needing technical support.
Complete ongoing product training.
Complete Service Order tickets, time logs and other necessary admin functions required within CRM.
Stay current with product upgrades.
Program systems in house
Data cabling
Attend weekly operational meetings and quarterly company meetings
By 6-month mark, learn and understand company product lines with access to systems and processes
Knowledge, Skills and Experience Needed:
To be successful in this position you will be a quick learner, self-driven, disciplined, and conscientious with good follow-through. This position requires remote technical work and time traveling locally. Most importantly, you will have a genuine interest in helping Cady customers with a positive and productive attitude.
Required:
2+ years’ experience in telecommunications or cloud-based IT SaaS or graduation from technical school.
Working knowledge of MS office, email, and CRM systems
Working knowledge of data switches and VLAN
Possession of a valid driver’s license with good driving record
You should possess experience in:
Business development skills including lead follow up and cold calling
Telecommunications background is a plus
Experience selling IT, cloud based or hosted products
Must be highly motivated, tenacious, and a self-starter
Ability to work and engage a variety of different audiences
Ability to work in a fast paced, team environment
Action Oriented
Some post-secondary education preferred with an AA or BA preferred
Excellent communication and presentation skills
Outstanding relationship-building skills with a high degree of responsiveness and integrity
Proficiency with a CRM system
Job Requirements:
Proven track record of successful new logo business development in a technology-based sale.
3+ years of technical or SaaS solution-oriented sales experience into enterprise organizations.
Demonstrated ability to create a sales plan to consistently meet and exceed sales quotas.
Adept in developing and delivering complex, compelling presentations and product demonstrations.
Knowledge of Contact Management systems; Database software; Spreadsheet software and Word Processing software.
Must have a valid driver’s license and current auto insurance.
Benefits:
Medical, Dental and Vision coverage
EAP
FSA, HSA plans available depending on your insurance plan
401K plan (no company match at this time)
PTO plus 8 paid holidays