Michele Lester joined Team Cady in 2025 and quickly became a trusted resource for businesses that depend on their phone systems for mission-critical communications.
As a Cady technology advisor, Michele works closely with businesses of all sizes to understand their operations and identify exactly what they need from their phone systems.
“My goal is to assess and optimize their current phone systems and recommend scalable, strategic solutions that align with their goals and support their long-term growth,” she says.
For Michele, being a technology advisor isn’t just about providing a service – it’s about building relationships and being someone her customers can count on.
“The most important thing Cady customers should know about me is that I’m fully committed to earning their trust and their business every single day. I don’t take their decision to work with us for granted,” she says. “I believe in building meaningful relationships and earning trust by being a reliable resource, which often leads to referrals and long-term partnerships. I’m focused on understanding their needs, delivering real value, and making sure they are appreciated throughout their experience with Cady.”
Michele notes that technology has come a long way from traditional phone systems to today’s cloud-based, mobile-friendly solutions. Modern phone systems offer the flexibility to work and collaborate from anywhere – and Cady helps customers make that transition smoothly, ensuring they get the most out of the tools available today.
“I chose to work for Cady Business Technologies because of the company’s strong commitment to putting the customer first,” Michele says. “Cady is truly focused on understanding each client’s unique needs and delivering solutions that support their success, which aligns with how I approach my work. It’s rewarding to be part of a team that prioritizes the customer in everything we do.”
Michele holds a B.S. in Business Administration from Minnesota State University, Mankato, and an MBA in Marketing from the University of St. Thomas. When she’s not helping Cady customers, she enjoys spending time with her family – exploring new coffee shops and restaurants with her two daughters and making memories with her two young nieces. She’s also an avid Vikings fan who loves attending sporting events with friends, and she stays active by working out and running outside during Minnesota’s sunny summer months.
We’re proud to have Michele as a valuable member of Team Cady!
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Our strong relationship with Mitel over many years allows us to offer the reliability and expertise your Mitel solution requires.
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